Last updated: April 15, 2026
The Terms of Use (“Terms“) outlined here constitute a legal agreement between you and The Oregon Clinic, an Oregon professional corporation, and its affiliated companies (collectively referred to as “TOC,” “we,” or “us“). These Terms govern your access to and use of the websites and applications owned or operated by TOC, as well as certain services provided through those websites and applications. All content included on these websites, applications, and services (“Site“) is subject to these Terms.
Acceptance of Terms
Please read these Terms carefully. By accessing or using the Site, you agree to comply with these Terms. If you are registering for an account or accessing the Site on behalf of a company, organization, or other entity, you confirm that you are authorized to bind that entity to these Terms. If you are not authorized or do not agree to these Terms, you are not permitted to use the Site. These Terms include important disclaimers of warranties and limitations on liability, which can be found in Sections 13–17.
1. Eligibility
By using the Site, you confirm that you are at least 13 years old or have reached the age of legal majority in Oregon (“Minimum Age“). If you are under the Minimum Age, you may not access or use the Site unless TOC provides explicit authorization. TOC reserves the right to suspend or terminate your access immediately and without notice if it suspects or discovers that you do not meet the Minimum Age requirement.
2. Additional Terms
To access certain areas of the Site or specific services, you may be presented with additional terms, such as the TOC Website Privacy Policy and the TOC Notice of Privacy Practices (“Additional Terms“). These Additional Terms are provided online through the links to these Additional Terms here. If there is a conflict between these Terms and any Additional Terms, the Additional Terms will take precedence.
3. Proprietary Rights and License
All logos, trademarks, service marks, product names, and company names belonging to The Oregon Clinic are the property of TOC. Other referenced logos, trademarks, and service marks belong to their respective owners. All images, designs, photographs, video clips, text, icons, research, reports, and other materials (“Content“) on the Site are protected by intellectual property rights held by TOC. You may not use, copy, download, reproduce, modify, publish, distribute, transmit, transfer, create derivative works from, or exploit the Content except as expressly permitted by these Terms or Additional Terms. No rights in downloaded materials are transferred to you. TOC and its affiliates and licensors retain full intellectual property rights in all Content and reserve all rights not expressly granted.
4. Account Registration
Certain Site features, such as MyChart by Epic, may require you to register for a user account (“Account“). Some accounts may require internal TOC approval, and TOC may approve or deny applications at its discretion. Accounts may be administered by third-party vendors, and you must provide accurate, current information to TOC or the vendor. Keep your login credentials confidential and do not authorize third parties to use your account. You are responsible for all activities under your account and must notify TOC immediately of any unauthorized use or security breaches. Account access may be restricted based on status or other criteria, and administration may be governed by third-party policies. Contact TOC for details regarding third-party vendors or your account.
5. Website and Content Use
Access to the Site does not grant permission to use any TOC name, logo, trademark, or service mark. You are permitted to display, download, and print Content for your own internal business or personal use. You may not copy, reproduce, distribute, republish, download, display, post, transmit, record, mirror, or photocopy Content without prior written permission from TOC or the applicable owner. Specifically, you may not modify Content, use graphics separately from accompanying text, delete or alter proprietary notices, or access Content for purposes other than those granted in these Terms or Additional Terms.
Third-party websites may link to Site Content for informational purposes, but TOC retains the right to require removal of such links. Third parties must not imply affiliation with TOC, and any modifications to Content require TOC’s written approval. Permissions terminate automatically upon breach of these Terms. Unauthorized use of Content may violate copyright or trademark laws and is strictly prohibited without written permission from TOC.
The Site is protected by security mechanisms. Violations of these protections may result in civil or criminal liability. TOC may investigate and cooperate with law enforcement regarding suspected violations, and reserves the right to disable accounts at its discretion for violations of these Terms.
6. User Content
TOC is not responsible for content provided by users (“User Content“), including information, graphics, documents, and other materials submitted to the Site. All content you submit (“Your Content“) is considered non-confidential and non-proprietary. By submitting Your Content, you grant TOC a worldwide, royalty-free, transferable, sublicensable, non-exclusive, perpetual, irrevocable license to use, copy, modify, adapt, create derivative works, publicly perform or display, broadcast, distribute, license, publish, translate, and to publish your name and information in connection with Your Content.
TOC may edit, block, refuse to post, or remove User Content at its discretion. You represent that you have the rights to grant these licenses and that Your Content does not infringe on third-party rights, violate agreements or laws, or contain objectionable material. You are solely responsible for Your Content and any User Content you provide.
7. Privacy Policy
When you use the Site, you authorize TOC to automatically collect information about you, your Site usage, and Site performance, and to use, transmit, process, and store this information in accordance with the TOC Privacy Policy or Notice of Privacy Practices, as applicable.
8. Support and Availability
TOC aims to provide the Site in accordance with these Terms but is not obligated to offer support for the Site, Content, accounts, or User Content. Site availability is not guaranteed and may be interrupted for service, upgrades, or maintenance. TOC may discontinue access to the Site, your account, or Content at any time without notice. For support requests, contact [email protected].
9. Changes to Terms
TOC may change these Terms at any time, providing notice through the Site, e-mail, or other means. Updated Terms become binding as of the effective date indicated. If you do not agree to the changes, you must terminate your account and stop using the Site. Continued use after the effective date constitutes acceptance of the updated Terms.
10. Third-Party Websites and Links
The Site and Content may contain links to third-party websites (“Linked Sites“). TOC does not endorse or control Linked Sites and is not responsible for their content. Linked Sites are governed by their own terms and privacy policies.
11. Third-Party Products and Services
You may need to obtain additional products or services, such as internet access or a device, to use the Site or Content. These must be obtained separately and paid for by you. TOC does not endorse or control third-party products or services and is not responsible for them.
12. Termination
You may terminate your account at any time, but TOC is not required to refund prepaid fees. TOC may terminate your account, these Terms, or suspend/terminate the Site at any time with or without notice. Certain rights or obligations survive termination as described in these Terms.
13. Disclaimer of Warranties
To the maximum extent permitted by law, the Site and Content are provided “as is,” “with all faults,” and “as available,” with all risks of use remaining with you. TOC and its suppliers and licensors disclaim all warranties, express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, and non-infringement. TOC does not guarantee uninterrupted, secure, or error-free access, or that information will be accurate or reliable. Any Site, Content, or User Content accessed is at your own risk.
14. Disclaimer of Certain Damages
To the maximum extent permitted by law, TOC and its suppliers and licensors are not liable for consequential, special, incidental, indirect, or punitive damages; loss of profits, business, goodwill, anticipated savings, data, confidentiality, or other information; business interruption; personal injury; property damage; loss of privacy; failure to meet duties of good faith or reasonable care; negligence; or any other financial or other loss related to these Terms, the Site, Content, or User Content, even if advised of the possibility of such damages.
15. Limitation of Liability and Exclusive Remedy
To the maximum extent permitted by law and where not excluded by Sections 13 or 14, TOC and its suppliers’ and licensors’ maximum aggregate liability to you, and your exclusive remedy, is to recover actual damages incurred based on reasonable reliance on the Site. Multiple claims will not increase the limitation of damages, which is your sole remedy.
16. Independent Remedies
The exclusion of damages in Section 14 stands independently from the exclusive remedy in Section 15 and survives even if the remedy fails its essential purpose. Limitations of liability apply regardless of loss arising from breach of contract, warranty, fault, tort, strict liability, or any other cause, to the extent not prohibited by law.
17. Notice on Limits of Liability
Some jurisdictions do not allow the exclusion or limitation of certain damages, losses, or liability for intentional acts, product liability, or personal injury. Nothing in Sections 13, 14, or 15 excludes liability that cannot be excluded under applicable law.
18. Indemnification
You agree to defend, indemnify, and hold TOC and its directors, officers, employees, agents, members, partners, suppliers, and licensors harmless from any third-party claim or demand, including reasonable attorney fees, arising from your User Content, use of the Site, violation of these Terms, or violation of another party’s rights or law. TOC may assume exclusive defense and control, and you must cooperate in asserting any available defenses.
19. Governing Law and Venue
These Terms are governed by the laws of the State of Oregon, without regard to conflicts of law provisions. You consent to exclusive jurisdiction and venue in state and federal courts located in Portland, Oregon for any disputes related to the Site or these Terms.
20. General Provisions
Section titles are for convenience and have no legal effect. Examples following “including” or “e.g.” are illustrative, not exhaustive, unless specified. TOC’s failure to act on a breach does not waive its rights to act on subsequent breaches. Waivers must be in writing and signed by TOC. If any provision is held illegal, invalid, or unenforceable, the remaining terms remain in effect. Provisions intended to survive termination will do so. TOC may assign its rights and delegate obligations at any time; these Terms bind TOC’s successors and assigns. You may not assign, transfer, or sublicense your rights. These Terms and any Additional Terms are the entire agreement between you and TOC regarding the Site, and neither party has relied on statements outside these Terms. Only you, TOC, and TOC’s successors and assigns may enforce these Terms.
21. Contact Information
TOC will provide notices (including legal notices) by any lawful method, including posting through the Site or sending to your provided e-mail or mailing address. If your contact information is not current or accurate, TOC may not be able to reach you. Notices to TOC should be mailed to: 541 NE 20th Ave, Suite 225, Portland, OR 97232.
22. Copyright Infringement Claims
If you are a copyright owner and believe that material on the Site infringes your copyrights, you may submit a notification to TOC under the Digital Millennium Copyright Act (DMCA) by providing the following information in writing:
- An electronic or physical signature of the copyright owner or authorized representative;
- A description of the copyrighted work claimed to be infringed;
- A description of where the alleged infringing material is located on the Site, with sufficient detail for TOC to locate it;
- A statement of good faith belief that the disputed use is not authorized by the copyright owner, agent, or law; and
- A statement, under penalty of perjury, that the notification information is accurate and that you are the copyright owner or are authorized to act on the owner’s behalf.
Send DMCA notifications to:
- Mail: 541 NE 20th Ave, Suite 225, Portland, OR 97232
- E-mail: [email protected]
- Telephone: 503-935-8000
This process is only for reporting copyright infringement claims. Messages about other matters may not receive a response through this process. Knowingly misrepresenting infringement may result in liability under Section 512(f) of the DMCA. If you are unsure whether material infringes your copyright, consult an attorney before sending notice.