Pay Your Bill

If you have questions about your bill, billing history, unpaid balances or our refund policy, please contact our patient billing team at 503-963-2900 from 7:00 a.m. to 5:00 p.m.. 

For MyChart bill payment help, please contact the MyChart Help Desk at 1-833-395-2035. 

Please visit our Insurance page for detailed information about contracted and non-contracted insurance.

If you have additional questions about Medicare, Medicare Advantage, or other insurance plans, please call 503-299-0188

• Credit/debit card 
• HAS/FSA/HRA 
• Check 
• Cash (only at our Central Administration Office) 

Yes. You can use MyChart to pay your bill in installments over a period of time. You can set up an online account, save your payment information and create a payment plan when your payment amount is determined. If you need additional assistance, please contact our patient billing team at 503-963-2900 from 7:00 a.m. to 5:00 p.m.

Yes! Online payments through MyChart are an easier and faster method to pay your bill. Through MyChart, you can: 

• View payment history and eStatements 24/7 
• Set up automatic payments 
• Save time and postage 
• Securely save payment information 
• Make payments from your mobile device 

Question about billing history, unpaid balances or our refund policy

Please contact our patient billing team at 503-963-2900 from 7am-5:00pm, Monday- Friday.

You can also leave a message, which will be returned the following business day.

Online payments through MyChart are an easier and faster method to pay your bill.

Send payment by mail to our Post Office Box:
The Oregon Clinic
PO Box 5036
Portland, OR 97208-5036

It is the policy of The Oregon Clinic to post all patient payments within 1-3 business days of receipt. We will apply the payment towards the oldest outstanding visit unless otherwise specified. If you need to make payment arrangements, please contact our patient billing team at 503-963-2900 from 7am-5:00pm, Monday- Friday.

The Oregon Clinic stopped accepting cash payments at our clinic locations on February 1, 2024. Cash payments are still accepted at our Central Administration Office at 541 NE 20th Ave, Suite 225, Portland, OR 97232.

Please have an alternative form of payment with you at your appointment to cover any co-pays or deposits. At our clinics, we will accept:

• All major US credit and debit cards
• Pre-paid debit and credit cards
• Money order
• Personal checks
• Cashier’s check

If you prefer, you can use cash to pre-pay any co-pays or deposits at our Central Administration Office before your appointment, as well as pay any outstanding balance after your insurance has been processed.

Patients who would like to use cash to pay for a procedure out of privacy concerns or for other reasons can purchase a pre-paid Visa card with cash at most grocery or convenience stores, or travel to our Central Administration Office to make any payment in cash.

Why go cash free? Removing cash transactions at our clinics helps to improve security for our staff, reduces the risk of disease transmission, and allows us to see patients faster.

We request that all balances be paid upon receipt, or broken into three equal monthly payments. If you are unable to do either of these options, a payment plan may be offered. Please contact our patient billing team at 503-963-2900 from 7am-5:00pm, Monday- Friday.

If a patient is experiencing a financial hardship and provides us with income verification, we may be able to offer a charity discount. Our decision is based on the poverty guidelines by family size as defined by the federal government. Please contact the clinic office you are scheduled with and request a good faith estimate.

If you believe you have made a payment in error or have any other issues or questions regarding payment history on your account with The Oregon Clinic, please contact us at 503-963-2900 from 7am-5:00pm, Monday- Friday. Our customer service team will work with you to meet your needs.

An email address is used to communicate relevant billing and payment information to you in a timely matter. MyChart will not sell your information and the information provided is strictly for healthcare payment activities.