Insurance Information

WE ACCEPT MOST INSURANCE PLANS

The Oregon Clinic accepts most insurance plans and will bill both primary and secondary insurance plans as a courtesy. However, primary responsibility for the account is yours. If you are insured directly through the State of Oregon or the Oregon Health Plan, please bring your current medical card to your appointment.

Some insurance plans have restrictions or a specific provider panel that patients must access. Please check with your insurance carrier for specific eligibility, benefits, provider panel and/or referral requirements as they apply to you. If you have insurance-related questions, please call our central billing and business office at 503-963-2801.

In some cases, a physician is unable to accept new Medicaid patients or certain insurance carriers. Please ask when you call to be sure your care will be covered. 

Contracted Insurances (Commercial, Medicare, and Medicaid plans)

  • Aetna
  • Cigna
  • HealthNet
  • MODA
  • PacificSource
  • Providence
  • Regence
  • Tricare
  • United Healthcare (No longer accepting Medicare Advantage Plans in 2026. Learn more.)

Contracted Networks (Commercial, Medicare, and Medicaid plans)

  • Coventry
  • First Choice Health Network
  • MHN
  • MultiPlan
  • PHCS
  • Providence Preferred
  • Healthcare Resources NW

Medicare/Medicaid Plans

  • CareOregon

Medicare Advantage Plans accepted by The Oregon Clinic in 2026

  • Aetna Medicare
  • Atrio Medicare
  • BCBS Medicare
  • CareOregon Medicare
  • Cigna Medicare
  • Devoted Health Medicare
  • Healthnet Medicare
  • PacificSource Medicare
  • Providence Health Plan Medicare
  • Regence Medicare
  • Wellcare Health Plan Medicare

Non-Contracted Insurance Plans

Below is a list of insurance networks for which The Oregon Clinic is not contracted.

  • Advanced Health OHP
  • All Care IPA
  • Community Health Plan of WA
  • Health Care Resources NW
  • Health Share/OHSU
  • Humana
  • Intercommunity Health
  • Kaiser HMO/OHP/Medicare
  • Lifewise
  • MODA Select
  • Molina
  • Primary Health of Josephine County
  • Samaritan Health
  • Trillium OHP
  • Tuality
  • Umpqua
  • United Healthcare Community Health plans
  • US Family Health Plan
  • Washington Medicaid

Please keep in mind:

  • Other insurance plans we are not aware of may not be listed here.
  • Your specific insurance plan may have an exception for coverage.

Please contact your insurance carrier to verify whether The Oregon Clinic is covered by your insurance plan.

FREQUENTLY ASKED QUESTIONS

Yes. Learn more here.

Question about billing history, unpaid balances or our refund policy:

  • Please contact our Financial Counselor team at 503-963-2900 from 8am-4pm, Monday-Friday.
  • You can also leave a message, which will be returned the following business day.

If a patient is experiencing a financial hardship and provides us with income verification, we may be able to offer a charity discount. Our decision is based on the poverty guidelines by family size as defined by the federal government. Please contact our Financial Counselor Department at 503-963-2900 for details.

The Oregon Clinic Business Office Financial Counselors can be reached at 503-963-2900 from 8am-4:30pm, Monday- Friday. After hours, you can leave a voicemail message and your call will be returned on the next business day.

If you believe you have made a payment in error or have any other issues or questions regarding payment history on your account with The Oregon Clinic, please contact us at 503-963-2900. Our customer service staff will work with you to meet your needs.

We request that all balances be paid upon receipt, or broken into three equal monthly payments. If you are unable to do either of these options, a payment plan may be offered. Please contact our Financial Counselor Department at 503-963-2900.

All payments should be sent to our Post Office Box.

The Oregon Clinic
PO Box 5036
Portland, OR 97208-5036

It is the policy of The Oregon Clinic to post all patient payments within 1-3 business days of receipt. We will apply the payment towards the oldest outstanding visit unless otherwise specified. If you need to make payment arrangements, please contact our Financial Counselors at 503-963-2900.

We also accept credit and debit payments online. Follow the instructions under “Can I pay my bill online?” to make a payment and to learn more.

Insurance billing requires many steps and can take many weeks to complete. We are available for questions that you may have about our bill. We work with the insurance company to ensure correct claims processing. However, questions about how your insurance processed a specific claim should be directed to your insurance company. They can answer questions regarding how your policy and coverage apply to your care.