Guidelines for Patients Before Your Visit
As healthcare providers, we at The Oregon Clinic put the well-being of our patients and our staff first. We are glad to serve our patients with the care you and your family need.
In addition to in-person appointments, we also offer virtual visits (telehealth). Please call your clinic to speak with a scheduler, who will help determine whether your appointment can be a virtual visit or if an in-person appointment would be better for you.
PREPARING FOR YOUR NEXT VISIT
- If you have a cough or shortness of breath, fever, chills, muscle pain, headache, sore throat or new loss of taste or smell, please call the office before coming to your appointment.
- If you have been near or live with anyone diagnosed with COVID in the 14 days before your appointment, please call your clinic before coming in.
- Please maintain a 6-foot distance between you and others in our waiting rooms and lobbies.
- All patients and their caregivers must wear a mask—please bring one with you to your visit and keep it securely attached around your nose and mouth for your entire visit. (How to Select, Wear, and Clean Your Mask from the CDC)
- Please have friends and family wait in the car. Only required caregivers are able to join you at your appointment.
- To reduce the number of people in our waiting rooms, please wait in your car or outside if you arrive early for your appointment.
MAKING SURE OUR PATIENTS & STAFF ARE HEALTHY & SAFE
We have put extra measures in place to make sure patients and staff are safe at our clinics:
- Daily temperature and symptom checks for all staff, onsite patients, and guests.
- Adding time between procedures to allow for extra cleaning, in addition to our normal sanitizing and disinfecting processes.
- Reducing physical contact between our team members and patients.
- Having patients and guests bring a mask and wear it while at the clinic. (How to Select, Wear, and Clean Your Mask from the CDC)
- Staff wearing personal protective equipment (PPE) while caring for patients, including masks and, when needed, gowns and face shields.
- Reducing guests in the waiting room by limiting friends and family at appointments.
- Limiting use of “touch points” such as card readers. This may mean collecting co-pays by phone before the visit.