PatientPortal Information

How to Sign Up

It is easy to register for an account:

  • If you scheduled an appointment within the last 2 weeks:
    • You received an email from [email protected]
    • The email includes your personal registration link.
    • Click on the link and follow a couple quick steps to get started.
  • If you don’t have a registration link:
    • Next time you call or visit the clinic, ask for a registration link, OR
    • Call our InteliChart Help Desk: 503-935-8444 between Monday-Friday 7am-4pm. They will text or email you a registration link.
    • Click on the link and follow a couple quick steps to get started.

Frequently Asked Questions

With our new PatientPortal, you can access your health information easily online from wherever you are, all in one place. When you sign up for an InteliChart PatientPortal account, you can fill out your forms online before your visit, quickly access your medical records, track upcoming appointments, communicate with your practitioner, get lab results, and much more.

If you already have a MyHealthConnection account, you will receive an email on May 1. Just click on the link to sign up for our new InteliChart PatientPortal. This link expires after 2 weeks. If your link is expired, call your clinic and let them know you’d like to sign up for our new portal. They will email or text you a new link.

Yes. Your personal information in the InteliChart portal is secure and private. The system uses security measures and safeguards appropriate for your information.

InteliChart PatientPortal has many of the same features Epic MyChart but is a different software.

Yes. Log in to your InteliChart account to view your balance and pay your bill online.

If you are registered with InteliChart PatientPortal you will receive a link to your check-in forms by email about 14 days before your visit. You can complete and submit your forms before your appointment via the PatientPortal. If you can’t fill out your forms online before your appointment, please plan to arrive early to complete your forms in the waiting area before your visit.

Log in to your account and click “Send a Message.”

If your imaging was done at The Oregon Clinic Imaging Center, your report is available under the “Documents” tab rather than the Imaging section. If your Imaging was ordered by a provider at The Oregon Clinic but done at another location, you will not see results in the Imaging or Documents tab. Complete results are available from the imaging location where the study was done. Please accept our apologies for this issue, it is caused by limitations in the software.

For images ordered by non-TOC providers and done at other locations, please contact the ordering provider.

Log in to your account, then click on ‘My Account’ on the top right of the page. There is a spot to change your email and password.

Call your provider’s office or send a secure message in InteliChart. Let them know what information you would like changed and they will make sure it is listed correctly in your account.

Log in to your account, click ‘My Account’ from the top right of the page and follow the prompts to add a Proxy. This person must have a cell phone to receive a text for security purposes and will receive an email granting them access to your information. They must create an account to do so.

Log in to your account, click ‘My Account’ from the top right of the page, then scroll to the ‘Associated Accounts’ area and click ‘Remove Association’ for the Proxy you want to remove.

Your unique email address and password helps us keep your personal information secure and private. If you would like to share your chart with a caregiver or family member, you can set that up using the “Proxy” area of InteliChart.

Call your practitioner’s office at the number listed here.

We support patients having access to their health information. We also support the sharing of health information via applications that use an Application Programming Interface (API), which many mobile device applications use. To connect your health information to a third-party application:

  1. Log into patient portal
  2. Go to Account Settings
  3. Scroll to Third Party App Access
  4. Generate Passcode
  5. Enter the passcode into the third-party application

For the best experience using the patient portal, please follow these requirements:

  • Supported internet browsers are Microsoft Edge, Mozilla Firefox, Google Chrome, and Safari (current version and two prior versions accepted).
  • Screen resolution must be 1280×1024 or higher.
  • Mobile app requires Android or IOS (current version and two prior versions accepted).